Dental Implant Customer Service (Full-time) #2021158


We are seeking a self-motivated individual to join our clients small team in a customer service/ Administration/Accounts role within the dental industry. The role is primarily customer service orientated – providing support to our customers and staff in Australia and New Zealand. There will also be key administrative responsibilities involving stock/inventory control.

Dental – Customer Service Administration Position

This is a full-time position, Monday – Friday, 8.30am – 5pm with 1 hour lunch break. No late nights or weekends. Full-time hourly rate negotiable.

Key tasks and duties:

  • Receive customer applications/orders – Invoicing for receipt and dispatch
  • General inventory management –control and maintain efficient operating stock levels
  • Check, trace, receipt and receive incoming stock/vendor deliveries
  • Arrange courier collections Internationally, Nationally and Locally
  • Support sales area managers and other administrative staff in providing a high standard of customer service
  • Track and trace orders and advise customers
  • Follow workplace health and safety standard operating procedures
  • Information sharing from warehouse operations to broader staff
  • Arrange stock movements within warehouse for efficient use of space
  • General Office/Tea Room Tidiness Duties
  • Express Post Drop Off Duties

Your skillset:

  • Excellent verbal and written communication skills
  • Proficient computer skills & capabilities –proficient in excel, word, outlook
  • Dental Implant experience/knowledge
  • Experience with Accounts
  • Ability to work independently & as part of a professional team
  • Strong skills in stock management & problem solving
  • Ability to work in a fast pace, multi-task environment
  • Commitment to fulfill all duties of the role
  • Ability to highlight issues of importance to management
  • Attention to detail
  • A demonstrated commitment to high ethical and service standards
  • Able to prioritise, organise and meet deadlines
  • A generally happy, positive, mature attitude

We are seeking candidates with experience in customer service based dental roles. Product and technical training will be provided – although implant knowledge will be highly regarded.  Remuneration will be in accordance with the successful applicant’s experience. If you are an enthusiastic and motivated person interested in an opportunity to develop your career in the dental industry – let’s chat!