Dental Sales Customer Service/Admin #20211823


We are seeking a self-motivated individual to join our clients small team in a customer service/ Administration/Accounts role within the dental industry. The role is primarily customer service orientated – providing support to our customers and staff in Australia and New Zealand. There will also be key administrative responsibilities involving stock/inventory control.

Dental – Customer Service Administration/Accounts Position

This is a full-time position, Monday – Friday, 8.30am – 5pm with 1 hour lunch break. No late nights or weekends.

Key tasks and duties are subject but not limited to

  • Receive customer applications/orders – Invoicing for receipt and dispatch
  • General inventory management –control and maintain efficient operating stock levels
  • Check, trace, receipt and receive incoming stock/vendor deliveries
  • Arrange courier collections Internationally, Nationally and Locally
  • Support sales area managers and other administrative staff in providing a high standard of customer service
  • Track and trace orders and advise customers
  • Follow workplace health and safety standard operating procedures
  • Information sharing from warehouse operations to broader staff
  • Arrange stock movements within warehouse for efficient use of space
  • General Office/Tea Room Tidiness Duties
  • Express Post Drop Off Duties

The ideal candidate will have

  • Excellent verbal and written communication skills
  • Dental Implant experience/knowledge
  • Experience with Accounts
  • Ability to work independently & as part of a professional team
  • Strong skills in stock management & problem solving
  • Proficient computer skills & capabilities –proficient in excel, word, outlook
  • Ability to work in a fast pace, multi-task environment
  • Commitment to fulfill all duties of the role
  • Ability to highlight issues of importance to management
  • Attention to detail
  • A demonstrated commitment to high ethical and service standards
  • Ability to prioritise, organise and meet deadlines
  • A generally happy, positive, mature attitude

We are seeking candidates with experience in a similar customer service based role. Product and technical training will be provided.  Remuneration will be in accordance with the successful applicant’s experience. If you are an enthusiastic and motivated person interested in an opportunity to develop your career in the dental industry.